OUR TERMS AND CONDITIONS

Terms and Conditions

Adult Emporium Outlet distributes products under the following terms and conditions. By placing an order, you agree to accept these terms and conditions which constitute the entire agreement.

The customer is entitled to retail products supplied by Adult Emporium Outlet via ecommerce stores and party planning outlets, as available.

Pricing Policy

All prices are at the recommended retail price (RRP) and in Australian dollars, excluding GST. Adult Emporium Outlet reserves the right to change its pricing structure at its sole discretion and any changes will be promptly displayed on the website.

Title to goods

Title to goods passes to the customer at the time the goods are paid for.

Ordering of Product

Orders may be placed via the Adult Emporium Outlet website, by phone or by email. Prepaid orders must be paid at the time of purchase. Prepaid orders not paid within three (3) days of purchase will result in the order being cancelled.

Shipping and Delivery

Orders are dispatched within 1 business day from receipt of order and payment, and shipping times are estimated at between 2 – 7 business days in Australia depending on customer location. For New Zealand and International customers, delivery times will depend on local postal network conditions.

Freight charges are calculated in real time in the shopping cart, depending on weight, volume and location.

Warranty

All products distributed by Adult Emporium Outlet to its customers are guaranteed against defects and workmanship for a period of 90 days from the date of purchase. The product is covered under warranty only if it is used for the purpose it was intended. This warranty is void in the event of misuse or abuse of the product. Adult Emporium Outlet will not allow any claims for labour or other expenses necessary to replace or repair damages caused by defective product.

Products which are found to be defective will be credited. If a replacement is required from Adult Emporium Outlet, it will be charged at the RRP and shipped freight free. Products are to be returned with a written description of the fault, and the date purchased to Factory 27, 9 Mirra Court, Bundoora 3083, Victoria. An email notice should alos be sent advising of the return to [email protected] Adult Emporium Outlet will not offer credit for products returned with no fault found, or is older than 3 months from the date of dispatch.

Adult Emporium Outlet may distribute non-apparel products that are intended for use strictly as adult novelty toys for entertainment. They are not intended for medical use and have not been clinically tested. No medical claims are warranted or implied by the use of these products.

The above terms and conditions supersede all previous terms and conditions.

Changes in Terms and Conditions

Adult Emporium Outlet reserve the right to modify and amend this policy at any time. Changes will be published by posting an updated version on this website.

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